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New York

Slain executive faced ongoing court battles, threats

Author: By Annie Gowen, Yeganeh Torbati and Dan Diamond Source: The Washington Post
December 7, 2024 at 01:31
A poster seeking information on the killing of UnitedHealthcare CEO Brian Thompson near the scene in Midtown Manhattan where he was fatally shot. (Mike Segar/Reuters)
A poster seeking information on the killing of UnitedHealthcare CEO Brian Thompson near the scene in Midtown Manhattan where he was fatally shot. (Mike Segar/Reuters)
A common complaint against insurer denials was written on bullet casings found where Brian Thompson was killed.

Before UnitedHealthcare CEO Brian Thompson was gunned down in Midtown Manhattan this week, he was steering his company through court battles and legislative threats at a time of public frustration over health insurance industry tactics.

UnitedHealthcare’s parent company — which generates $400 billion in annual revenue — has been under increasing scrutiny by lawmakers and federal officials for allegedly hurting consumers with monopolistic practices. Some Democratic lawmakers have accused UnitedHealthcare of intentionally denying claims to boost profits. And Thompson himself has been accused of insider trading.

Thompson, 50, was well liked internally at UnitedHealth, where he had risen in the ranks over 17 years before being named CEO of the insurance giant in 2021, according to his LinkedIn profile and company statements. He had previously run the Medicare business within UnitedHealthcare.

Legal scrutiny around UnitedHealthcare’s Medicare business regarding potentially overbilling the government affected Thompson personally during that time, said a former colleague, who spoke on the condition of anonymity given the sensitivity of Thompson’s death.

“He called me and said, ‘I’m from Iowa, my parents have difficulty explaining what I do, let alone being sued for a billion dollars,’” he said.

Colleagues described him as smart and affable, with an Iowa farm background that allowed him to explain complexities of health care in relatable terms. Known affectionately as “BT,” with the build of a former high school athlete, Thompson had the presence to give major speeches and lead corporate events — and a self-effacing manner that drew staff to him in more intimate settings, remembering personal details about hundreds of UnitedHealth employees, colleagues said. Thompson was known within the company for his focus on keeping premiums low, said one UnitedHealthcare staffer who spoke on the condition of anonymity to protect their job.

Thompson was on his way to present at UnitedHealth Group’s annual investor conference Wednesday when he was shot from behind by a masked gunman. Bullet casings recovered at the crime scene echoed words critics use to deride insurance company tactics — “delay, deny, defend” — according to a person with knowledge of the investigation, who spoke on the condition of anonymity to discuss the ongoing probe.

He told his wife, Paulette Thompson, 51, a physical therapist, that there were “some people that had been threatening him,” according to NBC News.