Apple Says Its Phones Will Not Explode Like Note 7

Source: International Business:

December 5, 2016 at 10:30

However, iPhone users can find some solace in the fact that unlike Samsung's Galaxy Note 7, their devices will not explode.

iPhone owners are facing battery issues ever since updating to iOS version 10.1. Users have been complaining about a bug that causes the phone to randomly shut down as soon as it reaches the 30 percent battery mark. When plugged in to charge, it jumps up to 30 percent within 30 seconds.

Apple has launched a battery replacement program to deal with the problem, which is it says is limited to a small number iPhone 6s devices. But the issue also affects various other iPhone models, including iPhone 6, 5S, 5C, 5 and others, Techtimes reported.

However, iPhone users can find some solace in the fact that unlike Samsung's Galaxy Note 7, their devices will not explode.

An Apple statement on the company’s Chinese website said while the consumers' phones might shut down due to low battery, they don't face the risk of exploding phones the way Note 7 owners did. The company added that the iPhone is intentionally designed to shut down under certain conditions to protect electronic components from damage due to low voltage and in their investigation, no new factors have been found for the device’s unexpected shutdown.

In the statement, Apple insisted it had conducted a thorough investigation into the matter and found only a small number of iPhones manufactured between September and October 2015 faced the issue due to the batteries being exposed to ambient air at the time of manufacturing, which causes them to drain faster than usual.

Apple will replace only the iPhone 6S batteries free of charge. Customers can check whether their iPhone 6S qualifies for a free battery replacement by entering their serial number on the battery replacement program page.

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