Travel Updates

Boeing Faces More Pressure as United CEO Vents Frustrations

Author: Julie Johnsson, Siddharth Vikram Philip, Mary Schlangenstein, and Josh Wingrove Source: Bloomberg
January 22, 2024 at 17:19
Scott KirbyPhotographer: Valerie Plesch/Bloomberg
Scott KirbyPhotographer: Valerie Plesch/Bloomberg

Scott Kirby has vented his frustrations over quality lapses

One of Boeing Co.’s biggest customers has lost confidence in the planemaker’s ability to overcome the ongoing quality lapses that climaxed this month with a mid-air emergency on an Alaska Airlines flight.

United Airlines Holdings Inc. Chief Executive Officer Scott Kirby has been venting his frustrations with management to colleagues and voicing his concerns over the handling of the Max grounding, according to people familiar with the matter.

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